I am sure everyone has experienced and are annoyed by bad services. Some people would write lots of complaint letters, hoping they will reach top management and receive the compensation they deserved. Some would have a big fight with the other party on the spot. But I guess most of us would just feel we couldn't really do much about it.
iHateBadService.ca is a new site which allows users to anonymously share their bad experience stories. These stories are posted in their blog so that others can read, subscribe and comment on them. And you can basically complain about anything without the hassle of signing up or registering.
Word of mouth can go a loooong way, and the negative ones can go even further. Companies better watch this space.